Dogs stay in our home and are housed individually in large crates throughout the house or in kennel runs downstairs. This allows each dog to have their own comfortable space to rest and relax while still being part of a home environment, surrounded by the familiar sights, sounds, and rhythms of everyday life.

Absolutely. All dogs receive enrichment throughout their stay at no additional charge. This may include puzzle toys, play time in the yard, snuggles with staff, or other individualized activities designed to keep them happy and fulfilled. When weather doesn’t cooperate, dogs still get movement and mental stimulation indoors using our matted training room, ensuring they stay engaged and comfortable even on rainy or cold days. For dogs who want a little extra, swim time or structured training time is also available at an additional cost.

We do not offer group play or traditional daycare style interactions, and will not allow your pup to mix with other boarding dogs. This approach helps keep everyone safe, reduces stress, and allows us to focus on each dog’s individual needs rather than managing group dynamics.

Yes! Our boarding rates are all inclusive, so there are no extra fees for special diets, medication administration, treats, or enrichment during your dog’s stay. We believe quality care should be straightforward and transparent, and our pricing reflects the individualized attention and enrichment every dog receives as part of their boarding experience.

Optional add-on services such as swim time or structured training sessions are available for families who would like to include them, but your dog’s daily care, enrichment, and routine needs are always included.

For the health and safety of all dogs in our care, dogs must be current on core vaccinations or vaccination titers as recommended by their veterinarian. Proof of vaccination is required prior to boarding.

Dogs should be in good overall health and free of contagious illness at the time of their stay. While we do our best to accommodate a wide range of dogs, we reserve the right to decline or end a boarding stay if a dog’s physical or behavioral needs cannot be safely met in our environment.

Your stay may be booked directly through our client portal. Boarding is by reservation only and subject to availability. Peak dates, holidays, and special event weekends may have limited availability. Please book early to ensure we can accommodate your stay! 

Payment is due according to the terms outlined at booking, and collected directly through your customer portal. Additional services added during the stay must be paid for prior to pick up.

As a home based facility, all drop offs and pick ups are scheduled by appointment only. This structure allows us to offer more flexibility than traditional boarding facilities while still maintaining a calm, low stress environment for the dogs in our care.

We appreciate clear communication and ask that clients arrive at their scheduled time unless an adjustment has been discussed. This helps us manage transitions smoothly and ensures each dog receives the attention and care they deserve.

Cancellations or date changes must be made with at least 72 hours’ notice. Late cancellations and no shows will be charged for the full reserved stay.

Bring only the essentials for your dog’s stay, including food and any required supplements. Bedding, food bowls, and treats are provided. For safety reasons, dogs are not left unsupervised with toys or bones. All personal items must be clearly labeled.

Yes, we are happy to give medications and supplements at no additional cost. Medications and supplements must be provided in their original containers or a pill organizer. All feeding and medication instructions must be entered in your dog’s profile within the client portal prior to boarding. 

If a dog becomes ill or injured during their stay, we will make reasonable efforts to contact the owner or emergency contact. If veterinary care is needed and we are unable to reach the owner, we are authorized to seek care at the owner’s expense. Owners are responsible for all veterinary costs incurred during boarding.

While we take every reasonable precaution, dogs are boarded at the owner’s risk. We are not responsible for injury, illness, loss, or damage caused by conditions beyond our control, including stress related issues common in boarding environments. We reserve the right to refuse or discontinue boarding at any time if we believe it is in the best interest of the dog, staff, or facility.